Industry Analysis

Why Indian credit cards keep getting worse

April 2026 brought another wave: SBI Cashback capped, Axis Magnus gutted, Airtel Axis lounge access gone, HDFC Infinia eligibility tightened. This is not a coincidence or bad luck. There are five structural reasons this keeps happening — and understanding them is the only way to stop being surprised by the next one.


What just happened

In the first two weeks of April 2026, four major card programs announced or enacted significant cuts. The pattern was the same as the waves before it: a policy update email, a T&C revision buried on the bank website, and a change that quietly erases months of accumulated value for cardholders who were not paying attention.

CardWhat changedEffective
SBI Cashback CardLive5% cashback capped at Rs. 2,000/month online (previously Rs. 5,000/month). New exclusions: government payments, gaming, tolls.April 1, 2026
Axis Magnus / Atlas / Horizon / OlympusLiveAccor, Marriott, and Qatar Airways removed as reward transfer partners overnight.April 2, 2026
Airtel Axis Bank CardLiveLounge access removed. Swiggy and BigBasket benefits discontinued. Cashback caps restructured.April 12, 2026
HDFC InfiniaLiveEligibility tightened: Rs. 18L annual spend or Rs. 50L total relationship value required to retain the card.April 1, 2026
HDFC Regalia GoldUpcomingReward earn rate cut (4 pts per Rs. 150 to 5 pts per Rs. 200). Lounge access now requires Rs. 60,000 quarterly spend.May 15 / Jul 1, 2026
This is not new

The same pattern played out in 2024 with HDFC SmartBuy restrictions, Amex MRCC cashback cuts, and IndusInd Legend devaluations. And in 2023 with Flipkart Axis and SBI SimplyCLICK. The April 2026 wave is the latest chapter of a story that has been running for three years.


The five reasons this keeps happening

01
The product lifecycle trap

This is the one nobody says out loud. Banks launch cards with rewards they know are unsustainable. The goal is customer acquisition, not long-term value delivery. Once you are on the card, your credit history is tied to it, your autopays run through it, and switching feels like effort. Banks know that most users will absorb a devaluation rather than act on it. The generous launch benefits were always a cost of acquisition dressed up as loyalty. SBI Cashback, Axis Magnus, HDFC Regalia Gold — every one of them followed this arc. The only question was timing.

02
RBI made every card more expensive to run

In November 2023, the Reserve Bank of India raised the risk weight on credit card receivables from 125% to 150% for scheduled commercial banks. Risk weight determines how much capital a bank must hold against each rupee of outstanding credit. At 150%, banks need to set aside more capital per card account than before. That capital has a cost. Banks do not absorb that cost out of goodwill — they find it somewhere else. Rewards budgets are the softest target because cuts can be implemented quietly, via a policy update email, with no regulatory approval required.

03
The revenue pool that funds your rewards is shrinking

Every time you swipe a credit card, the merchant pays a fee to their bank, which passes most of it to your bank as interchange. In India, credit card interchange runs at roughly 1.5% to 2.2% of the transaction value. Your bank uses a portion of that to fund the points, cashback, and miles it gives you. The problem: UPI has absorbed a large share of everyday transactions that used to go through credit cards. Those UPI transactions carry zero MDR for most merchants. The total interchange pool available to fund rewards is smaller than it was three years ago, even as the number of credit cards in circulation has grown.

04
The growth era is over

Between 2019 and 2022, fintechs and challenger banks were burning investor capital to acquire credit card users at any cost. Rewards were a customer acquisition tool subsidised by venture funding, not by sustainable card economics. That era ended. Investors now demand a path to profitability. The rewards that were funded by growth capital have to be funded by actual card revenue, and actual card revenue cannot support them. What looked like generosity was a subsidy. The subsidy has been withdrawn.

05
The free riders got caught

A small but significant cohort of sophisticated users found ways to generate reward points on transactions that earn the bank near-zero interchange: rent payments routed through platforms like NoBroker or CRED, wallet top-ups, government tax payments, toll payments. These are low-interchange or zero-interchange transactions. Banks were paying rewards on them while earning almost nothing. The exclusions rolling out now (rent, government transactions, gaming, tolls) are not arbitrary — they are banks closing the specific loopholes that cost them the most. The lounge access crackdown follows the same logic: visit costs exploded as users booked flights purely to access lounges.


The pattern to watch for

Not all cards are equally at risk of devaluation at any given time. The warning signs are consistent across every card that has eventually been cut:

The card launched with benefits that would be hard to justify on pure interchange economics — uncapped cashback, unlimited lounge visits, elite travel transfer partners, or zero-spend milestone rewards. The bank's marketing leaned heavily on those launch benefits to drive acquisition. And the card accumulated a large, vocal user base who actively optimised around the benefits (the type of user who, ironically, is the most costly to serve).

The more a card's appeal depended on a single outsized benefit, the more likely that benefit eventually gets capped, restricted, or removed. Stability tends to come from cards with lower, flatter reward structures where there is less to walk back.

The inertia trap

Banks count on most cardholders doing nothing after a devaluation. AutoPay is set up, the card is saved in a dozen apps, and switching feels like work. That inertia is the reason aggressive launch benefits are sustainable as a strategy: the bank acquires you at a loss and recovers the margin slowly over years once the benefits are quietly cut. Knowing this is how the game works is half the defence against it.


What to actually do about it

The goal is not to find the one card that will never devalue. That card does not exist. The goal is to build a setup where no single devaluation can significantly damage your overall rewards picture.

Audit what you actually use
Go through the last three months of statements and identify your top three spend categories. Then ask whether your current card is still the best option for those specific categories post-devaluation. Most people find one or two categories where a switch makes clear sense and several where it does not.
Do not close — repurpose
Closing a card hurts your CIBIL score (higher utilisation, reduced credit age). Unless there is an annual fee that makes no sense, keep the card open and use it for one narrow category where it still earns. A devalued card at zero annual fee costs you nothing to hold.
Prefer simpler reward structures
The more complex and generous the reward mechanic, the more fragile it is. Flat cashback on all spends, modest but consistent rates, no elaborate milestone structures — these are harder to devalue dramatically because there is less excess to claw back.
Set a calendar reminder
Banks communicate changes via email that most people never read. Set a recurring quarterly reminder to check your card's T&C page for revisions. Card communities on Reddit (r/IndiaInvestments) and sites like CardInsider and TechnoFino track changes in real time.

A note on OneCard specifically

OneCard has not been immune to this. Around You, its location-based offline offers feature, used to offer 10% to 28% valueback across dining, grocery, and retail categories in its early years. Most categories now sit at 1% to 2% in practice, with fuel remaining the most consistent exception at 6% to 10%. That is a significant devaluation that happened gradually, without a single headline moment.

What OneCard has in its favour is a simpler base reward structure: 1X on most spends, 5X on top two categories when you hit a monthly threshold. There is less elaborate benefit to walk back compared to cards built around unlimited lounge access or uncapped category cashback. That does not make it devaluation-proof — it makes it lower-risk by having less excess to claw back.

There is also a separate issue worth noting: new card issuance is currently paused due to an RBI directive. If you are considering OneCard as an alternative after a devaluation on your existing card, that is not currently an option. See the full picture in our guides below.


Related guides on OneCard Hub


Frequently asked questions

Why do credit cards keep getting devalued in India?
Four structural reasons: banks launch with unsustainable rewards to acquire customers and cut them once users are locked in; RBI increased capital requirements on card receivables in 2023; interchange revenue (which funds rewards) is shrinking; and fintechs that funded rewards from investor capital are now being forced to show profitability.
Which credit cards were devalued in April 2026?
SBI Cashback Card (5% capped at Rs. 2,000/month online from April 1), Axis Magnus and travel cards (Accor, Marriott, Qatar removed from April 2), Airtel Axis Card (lounge access and Swiggy removed from April 12), HDFC Infinia (eligibility tightened from April 1). HDFC Regalia Gold changes are announced but not yet live.
What is the product lifecycle trap in credit cards?
The deliberate strategy of launching a card with generous, unsustainable rewards to acquire customers, then cutting those rewards once users are locked in by inertia. Banks know most cardholders will not switch even after a significant devaluation. Every major rewards card in India has followed this arc.
How did RBI rules make credit card rewards more expensive?
In November 2023, the RBI increased the risk weight on credit card receivables from 125% to 150% for scheduled commercial banks. Banks must hold more capital per card account, which has a cost. Rewards budgets are the easiest place to recover that margin.
What is interchange and how does it fund credit card rewards?
When you swipe a credit card, the merchant pays a fee to their bank, most of which goes to your bank as interchange. In India, credit card interchange runs at roughly 1.5% to 2.2% of the transaction. Your bank uses part of this to fund rewards. When that revenue pool shrinks, rewards shrink too.
Will credit card devaluations continue in India?
Most likely yes. The structural pressures have not gone away. Any card that launched with class-leading rewards in the last three to four years is a candidate for cuts. The more generous the launch benefits, the more likely they were unsustainable.
Should I close my credit card after a devaluation?
Usually no. Closing a card raises your credit utilisation and removes credit age from your CIBIL profile. Repurpose the card for a narrow category where it still offers value, and let everything else shift elsewhere. Only close if there is an annual fee that no longer makes sense.
Is any credit card safe from devaluation?
No card is guaranteed safe. Cards with simpler, lower reward structures are less likely to face dramatic cuts because there is less excess to walk back. Lifetime-free cards with modest but consistent rates are generally more stable than premium cards built on aggressive acquisition benefits.

OneCard Hub is an independent, unofficial fan site and is not affiliated with FPL Technologies Pvt. Ltd., SBI Card, HDFC Bank, Axis Bank, or any other financial institution. This article is for informational purposes only and does not constitute financial advice. Card terms change frequently — always verify current benefits directly with your card issuer.

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